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Contact Details And Locations

Emergency NO: 991
Customer Care NO: +971-4-6019999
E Mail: customercar@dewa.gov.ae
Fax NO: +971-4-601-9995
Mail Address: Dubai Electricity And Water Authority, P.O.BOX 564,Dubai,U.A.E

No

Opening Times

Customer Happiness Centers

01

Saturday to Thursday
From 7:30 AM to 8:00 PM

Head Office (Za'abeel East)

02

Saturday to Wednesday
From 10:00 AM to 10:00 PM

Thursday and Friday
From 10:00 AM to 12:00 AM

DEWA Future Happiness Centre - Ibn Battuta Mall (China Court)

03

Saturday to Thursday
From 7:30 AM to 8:00 PM

Burj Nahar Customer Happiness Centre

04

Saturday to Thursday
From 7:30 AM to 8:00 PM

Al Wasl Customer Happiness Centre

05

Saturday to Thursday
From 7:30 AM to 8:00 PM

Customer Happiness Centre - Al Quoz Sustainable Building

06

Sunday to Thursday: From 7:30 AM to 8:00 PM
Saturday:  From 7:30 AM to 2:00 PM

 

Al Hudaiba Customer Happiness Centre

07

Sunday to Thursday
From 7:30 AM to 8:00 PM

Saturday
From 7:30 AM to 2:00 PM

 

Ayal Nasir Customer Happiness Centre

08

Sunday to Thursday
From 7:30 AM to 8:00 PM

Saturday
From 7:30 AM to 2:00 PM

 

Umm Ramool Customer Happiness Centre

09

Sunday to Thursday
From: 7:30 AM to 2:30 PM

Hatta Customer Happiness Centre

10

Sunday to Thursday
From 7:30 AM to 8:00 PM

Saturday
From 7:30 AM to 2:00 PM

Customer Happiness Centre at Dubai Municipality – Al Twar Centre

11

Sunday to Thursday
From 7:30 AM to 2:00 PM

Customer Happiness Centre at Dubai Municipality - Al Manara Centre

 

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